The Free Revenue Recovery Audit
Send us a CSV export from your booking system. We do the analysis. You get a 4-page PDF back in 48 hours. Yours to keep. No call required.
How it works
- 1
Export your last 90 days of appointment data from Zenoti, Boulevard, or Mangomint. Takes about 2 minutes. We have a short Loom showing exactly which fields to include.
- 2
We run your numbers against five industry benchmarks: no-show rate (median 15%), provider utilization (median 62%), rebooking at checkout (median 48%), inbound call answer rate (median 78%), and cross-location variance.
- 3
You get a 4-page PDF within 48 hours. Page 1 is your estimated annual revenue leak. Page 2 is the leakage map by location. Page 3 is how you compare to multi-location peers. Page 4 is your 60-day recovery roadmap.
What is in the PDF
- Estimated annual revenue leak (dollar amount, not a range)
- Location-by-location breakdown of every identified gap
- Benchmark comparison with sourced industry data
- A 60-day roadmap with specific steps, named owners, and timelines
Most audits surface between $80,000 and $220,000 in recoverable annual revenue. That number comes from your data, not an industry estimate.
The Deep Audit + 60-Day Recovery Plan
A two-week engagement. We map every revenue leak across every location, not just the top four. You leave with a complete recovery plan and a 90-minute walkthrough with your team.
How it works
- 1
Week 1: We pull your full data set. We map provider utilization by room, by hour, and by day across all locations. We model the demand imbalance between your highest- and lowest-performing centers.
- 2
Week 2: We build the prioritized recovery plan. Every finding gets a dollar impact, a fix-complexity rating, and a named owner. The plan is designed so your VP of Operations can run it without us.
- 3
At the end of week 2: a 90-minute strategy session with you and whoever owns execution. We walk through each finding, answer questions, and hand off the plan.
What you get
- Full leakage model across all locations (not capped at 4 findings)
- Provider-level utilization analysis
- After-hours call miss rate by location
- A written 60-day execution plan with weekly milestones
- 90-minute recorded strategy session
- 30-day email access to ask follow-up questions
This is a one-time engagement. No subscription. No platform. You own everything we deliver.
The Recovery Retainer
We run the recovery plan with you. Weekly anomaly reports, monthly strategy calls, and an analyst available when questions come up between sessions.
How it works
- 1
Week 1 of every month: we pull fresh data and send you an anomaly report. If something moved since last month, we flag it before you have to ask.
- 2
Once a month: a 60-minute strategy call. We review what recovered, what is still leaking, and what to prioritize next.
- 3
Between calls: you can reach your analyst directly. Not a support ticket. Not a forum. An actual person who knows your data.
What you get
- Weekly anomaly report for every location on the retainer
- Monthly strategy call (60 min, recorded)
- Direct analyst access between sessions
- Updated recovery roadmap every quarter
- Cancel anytime after month 3
Most retainer clients recover 5 to 10 times the monthly fee in the first 90 days. The retainer is month-to-month after the initial 3-month term.