The 48-Hour Leakage Map
Send us one CSV from your booking system. We do the analysis. Your Leakage Map comes back in 48 hours. Yours to keep. No call required.
How it works
- 1
Export your last 90 days of appointment data from Zenoti, Boulevard, or Mangomint. Takes about 2 minutes. We have a short Loom showing exactly which fields to include.
- 2
We run your numbers against the AmSpa median and top-quartile operators. Every dollar leak is ranked by location, provider, and day of week. Every cause is named.
- 3
You get your Leakage Map within 48 hours, plus a 2-minute Loom from Jim walking your top three leaks.
What's in the Leakage Map
- Every dollar leak, ranked by size, per location and per provider
- Your numbers against the AmSpa median and top-quartile benchmarks
- The cause behind each leak, drawn from your own CSV data
- A 2-minute Loom from Jim walking your top three findings
Most Maps surface between $80,000 and $220,000 in annual recoverable revenue per location. That number comes from your data, not an industry estimate.
The Exit Engine
The working relationship. Your team executes. We run the system that makes execution actually happen and gets counted against a locked baseline.
How it works
- 1
Weeks 1-2: We lock the baseline. Location by location, provider by provider, from your own booking data. This is the number every recovered dollar is measured against, and the first artifact in your future data room.
- 2
Ongoing: The fix queue. Every leak from the Map becomes a scheduled fix with a named owner on your team and a date. We write the deposit policy, the rebooking script, the schedule change, word for word.
- 3
Every Monday by 9am: The numbers against baseline. What moved, what didn't, which location skipped the fix. We get on the call and ask why.
- 4
Every month: A recovered-revenue statement measured against baseline. That's what the performance fee is calculated on, and it's the exact document a diligence team asks for.
What you get
- Locked baseline (first artifact in your data room)
- Fix queue with named owners and dates for every leak
- Every fix written for you, word for word
- Weekly Monday-9am numbers against baseline
- Monthly recovered-revenue statement
- Data room built as we go: fix log, SOPs, baseline, recovery statements
You never pay performance on a dollar we can't show you against your own baseline. If the number doesn't move, you owe nothing beyond the base.
The Operator's Desk
The Engine ends. The cadence shouldn't. Available only after the Engine. Keeps the Monday numbers coming, the baseline current, and the data room warm.
How it works
- 1
Every Monday by 9am: Your numbers against baseline for every location on the Desk. What moved, what stalled, what needs attention.
- 2
Once a month: A 60-minute operating review with Jim. We walk what recovered, what's still leaking, and what to prioritize next.
- 3
Every quarter: A refreshed exit-readiness snapshot. Where you sit on the 3x-to-10x curve now, and what closes the remaining gap.
What you get
- Weekly numbers against baseline, every Monday by 9am
- Monthly 60-minute operating review with Jim
- Quarterly exit-readiness refresh
- Direct Slack channel, one-business-day response
Flat $3,500/month regardless of location count. Available only to groups that have run the Engine.